MBA, I.; BASIL, B.; MYKE-MBATA, B. Customer Service Delivery in Clinical Laboratories: Challenges, Innovations, and Policy Directions for Strengthening Quality Management Systems in Nigeria. Nigerian Medical Journal, [S. l.], v. 66, n. 5, p. 1710–1724, 2026. DOI: 10.71480/nmj.v66i5.1086. Disponível em: https://www.nigerianmedjournal.org/index.php/nmj/article/view/1086. Acesso em: 23 apr. 2026.